The next 24-48 hours matter more than most people realize. This step-by-step guide tells you exactly what to do — and what not to do — to protect your vehicle and your insurance claim after a hail storm in Amarillo.
Don't go outside to check your vehicle until the storm has fully passed. Hail can be dangerous. Once it's safe, you can begin assessing damage from the outside of your vehicle.
Take photos and video of your vehicle as soon as the storm passes — walk around the entire car in good lighting and capture every panel. This creates a timestamped record of the damage that protects your insurance claim. If hail damaged your property as well as your vehicle, document everything together.
Call (806) 639-4737 to schedule your free professional inspection. Early inspection serves two purposes: it provides expert documentation of all damage for your insurance claim, and it catches any paint integrity issues before they lead to rust. Don't wait — your claim is easier to file with professional documentation in hand.
Contact your insurance company to file a comprehensive claim. Hail damage is covered under comprehensive — not collision — so it won't affect your driving record. Have your policy number and the date of the storm ready. Your insurer must acknowledge your claim within 15 days under Texas law. See our full insurance guide for insurer-specific instructions.
Once your claim is filed, bring your vehicle to us. We take over from there — communicating with your adjuster, negotiating maximum coverage, and completing your repair. We also offer up to $500 in deductible assistance. We provide a loaner vehicle throughout the repair so you're never without transportation.
Take timestamped photos of all damage before anything else. This protects your claim from questions about pre-existing damage.
Not all hail damage is visible to the untrained eye. A professional inspection ensures everything is documented.
Texas law gives you the right to use any licensed repair facility. You are not required to use your insurer's preferred vendor.
We offer up to $500 in deductible assistance. Ask about this when you call.
Out-of-town storm chasers may knock on your door offering quick repairs. Never sign contracts with crews you can't verify — use established local shops.
Insurance claims have time limits. Texas insurers must be notified promptly. Waiting also risks further damage if paint is cracked.
Initial insurance estimates are often incomplete. Additional damage is commonly found during repair. We file supplements on your behalf.
Every hail-damaged vehicle deserves an inspection regardless of how minor the damage appears. What looks small on the surface can hide paint damage.
Call us now. We'll get your vehicle inspected, walk you through the claim process, and take care of everything from there.
(806) 639-4737